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About Us

Empowering students, professionals, and lifelong learners with a secure and welcoming environment for certification and licensure exams.

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Who we are

At SSCI, we are dedicated to empowering students, professionals, and lifelong learners with a secure and welcoming environment for certification and licensure exams.

As an authorized testing center for Pearson, Certiport, and Meazure Learning, we provide world-class exam delivery services backed by industry-leading technology and professional proctoring standards.

Whether you’re pursuing IT certifications, academic assessments, licensure exams, or industry credentials, we’re here to support your goals.

Our Mission

To provide a seamless, professional, and stress-free testing experience that upholds the highest standards of security, integrity, and customer care.

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Exam Policies and Candidate Guidelines

  • Candidates must present valid identification that meets the requirements if their examination provider.
  • The name on the identification must match the name used during exam registration, as required by the exam sponsor.
  • Expired, damaged, or unacceptable identification may result in denial of entry.
  • Candidates who cannot meet the identification requirements may not be permitted to take the examination.

Exam Policies

  • Candidates should arrive at least 15 – 30 minutes before their scheduled appointment, or earlier if instructed by their exam provider.
  • Late arrivals may be denied entry, depending on the examination program policies.
  • Candidates must complete all required check-in and identity verification procedures before entering the testing room.
  • Candidates must follow all instructions provided by authorized testing staff.
  • Exam Results                                                                                           Examination results are determined and issued by the applicable examination provider or certification organization. Results may be available immediately after the examination or released at a later date, depending on the exam program.
  • Access to Results                                                                                   Candidates should follow the instructions provided by their examination provider to access their scores, score reports or examination status. Our testing center cannot guarantee a specific result release date.
  • Certification Issuance                                                                          Certificates and credentials are issued by the relevant certification organization after the candidate meets all applicable requirements. Completing an examinaiton does not automatically guarantee certification.
  • Failed Examinations & Retakes                                                           Candidates who do not pass an examination must follow the examination provider’s retake policies, including any waiting periods, eligibility requirements, and applicable fees
  • Result Inquiries & Disputes                                                                  Candidates who have questions about their results, scoring, or certification status should contact the examination provider directly. Our testing center cannot change examination scores or independently issue or modify certifications.
  • Mobile phones, smartwatches, electronic devices, bags, notes, books, and other unauthorized materials are not permitted in the testing room.
  • Candidates must store personal belongings in the designated area or as instructed by testing staff.
  • Only materials expressly authorized by the examination provider may be used during the examination.
  • The testing center is not responsible for personal belongings that are lost, stolen, or misplace.
 
  • Candidates must notify the proctor immediately if they experience technical difficulties or other issues during an examination.
  •  Testing staff may assist with administrative or technical matters but cannot interpret questions, provide answers, or offer unauthorized examination assistance.
  • The examination provider will determine the appropriate resolution of interruptions, technical failures or disputed examination outcomes.
  • Technical Issues During an Examination                                        Candidates must notify the proctor immediately if they experience technical difficulties, including computer malfunctions, frozen screens, software errors, or connectivity issues during an examination. Testing staff will provide assistance within the scope of their responsibilities.
  • Exam Interruptions                                                                                                    If an examination is interrupted due to a techincal issue, power outage, or other unexpected event, candidates must follow the proctor’s instructions. The incident may be documented and reported to the examination provider for further review.
  • System or Equipment Failures                                                                              If testing equipment or software fails, the testing center will make reasonable efforts to address the issue. Depending on the circumstances, the examination may be resumed, restarted, rescheduled, or referred to the examination provider for resolution.
  • Internet or Network Disruptions                                                                          If a network or connectivity issue affects an examination, candidates should remain at their workstation and notify the proctor. Candidates must not attempt to troubleshoot, restart, or modify testing equipment without authorization.
  • Time Extensions & Exam Rescheduling                                                       Any additional examination time, restart, retake or rescheduling due to technical interruptions is subject to the applicable examination provider’s policies and approval. The testing center cannot guarantee that additional time or replacement appointment will be granted.
  • Candidates Responsibilites                                                               Candidates must follow all instructions provided by testing personnel , avoid unauthorized changes to testing equipment , and promptly report any technical concerns. Unauthorized interference with testing systems may result in the examination being terminated.
  • Reporting Technical Issues                                                                    Candidates who experience unresolved technical problems should notify the proctor before leaving the testing center , where possible. Any subsequent concerns should be reported promptly to the testing center or the relevant examination provider.
  • Third – Party Examination Providers                                                              For examination administered through Pearson VUE , Certiport , Meazure Learning , or other examination providers, technical incidents and decisions regarding exam results. retakes, or rescheduling may be governed by the provider’s policies.
  • Important Notice                                                                                                   The testing center will make reasonable efforts to provide a suitable testing environment and address technical issues. However, the resolution of examination interruptions, results adjustments, and retake approvals may be determined by the applicable examination provider.
  • Denial of entry or removal from the testing room.
  • Termination of the examination.
  • Reporting of the incident to the examination provider.
  • Invalidated examination results or additional disciplinary action by the examination provider.
  • Special Accommodations                                                                    Candidates requiring additional testing times, assistive technology, accessibility adjustments or other special accommodations must submit a request to their examination provider. Prior approval may be required before the examination date.
  • Medication and Medical Devices                                                    Medication, medical devices, and medically necessary items may be subject to examination provider policies and security procedures. Candidates should confirm the applicable requirements and obtain any necessary authorization before arriving at the testing center.
  • Medical Breaks                                                                                          Candidates who require additional or unscheduled breaks for medical reasons should request the appropriate accommodation through their examination provider in advance. Breaks and any adjustments to examination time are subject to the applicable exam policies and approval.
  • Food and Beverage                                                                                              Food and beverages are generally restricted in the testing room unless specifically permitted by the examination provider. Candidates requiring exceptions for medical reasons should request authorization before their appointment.
  • Illness or Temporary Medical Conditions                                      Candidates who become ill before or during an examination should notify the appropriate examination provider as soon as possible. Rescheduling, interruptions, and other arrangements will be handled in accordance with the applicable examination policies.
  • Medical Documentation                                                                        Supporting medical documentation may be required for certain accommodation requests. Candidates should consult their examination provider to confirm the documentation and approval requirements for their specific examination.
  • Important Notice                                                                                                      All medical and special accommodation requests are subject to the applicable examination provider’s policies and approval procedures. Candidates are encouraged to submit requests as early as possible to ensure their needs can be reviewed before the scheduled examination. Our testing center will follow the approved arrangements provided by the examination sponsor.
  • Candidates must maintain a quiet and professional testing environment.
  • Communication with other candidates during an examination is prohibited.
  • Candidate must not copy, photograph, record, share or reproduce examination content.
  • Candidate must not seek or provide unauthorized assistance.
  • Disruptive, threatening, dishonest, or suspicious behavior may be reported to the examination provider.
  • Breaks are permitted only in accordance with the applicable examination program’s rule.
  • Candidates must follow the proctor’s instructions when leaving or re-entering the testing room.
  • Examination time may continue during breaks unless the exam sponsor specifies otherwise. 
  • Access to personal belongings , electronic devices , and study materials during breaks may be restricted.
  • Candidates may be subject to identity verification and security screening before entering the testing room.
  • Testing sessions may be monitored by authorized personnel and may be subject to audio or video recording where applicable.
  • Candidates must comply with all reasonable security procedures required by the examination provider. 
  • Any suspected violation of examination security may be documented and reported to the appropriate examination authority.
  • Candidates are responsible for understanding and complying with the rules applicable to their specific examination.
  • Examination – specific requirements take precedence over these general guidelines whereever they differ.
  • Payment Policy                                                                                                          All applicable examination and proctoring fees must be paid according to the instructions provided at booking. Candidates are responsible for verifying their exam details, appointment date, and fees before completing payment.
  • Cancellation & Rescheduling                                                          Cancellations and rescheduling requests must follow the applicable examination provider’s deadlines and procedures. Additional fees may apply where permitted and disclosed at booking.
  • Refund Eligibility                                                                                            Refunds may be considered for eligible cancellations, duplicate payments, or situations where the testing center cannot provide the scheduled service. Refunds are subject to the applicable terms and examination provider policies.
  • Missed Appointments                                                                            Candidates who miss their scheduled appointment, arrive late, or fail to meet examination requirements may forfeit their examination fees or vouchers, subject to the applicable policies.
  • Technical Issues                                                                                                           If a technical issue prevents an examination from proceeding, candidates should notify the proctor immediately. Rescheduling,refunds, or replacement vouchers will be handled according to the applicable examination provider’s procedures.
  • Third -Party Examination Providers                                                                For examination managed by Pearson VUE, Meazure Learning, or other providers, candidates must follow the relevant provider’s policies for payments, cancellations, rescheduling, and refunds.